Privacy policy

 

Effective Date: 07/22/2025

Oaktree Polymers (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.oaktreepolymers.com, or otherwise engage with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal and non-personal information:

Information You Provide Voluntarily

  • Full name, company name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Purchase/order details
  • Messages and inquiries

Information Collected Automatically

When you visit our site, we may collect:

  • IP address
  • Browser type
  • Operating system
  • Pages visited and time spent
  • Referring website

This data is collected via cookies and analytics tools to help us improve our website’s performance.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Respond to inquiries and provide customer support
  • Send order updates and transactional emails
  • Improve website functionality and user experience
  • Send promotional emails (only if you opt in)
  • Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service Providers (e.g., shipping carriers, payment processors, and IT providers) for operational purposes
  • Law Enforcement or Government Agencies when required to comply with legal obligations
  • Business Transfers in the event of a merger, acquisition, or asset sale

All third parties are required to protect your information and use it only for authorized purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve site performance

You may control cookie preferences through your browser settings. Disabling cookies may affect your user experience.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or electronic storage is completely secure.

7. Your Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to request disclosure of personal data collected
  • The right to request deletion of your personal data
  • The right to opt out of the sale of your personal data (we do not sell data)

To exercise these rights, please email us at info@oaktreepolymers.com.

8. Children’s Privacy

Our website is not directed to individuals under 13 years of age. We do not knowingly collect information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
info@oaktreepolymers.com.